FAQ

❓ Frequently Asked Questions

When can I reach customer support?

Our support team is available Monday–Friday, 10 AM–6 PM (EST). We usually reply within 24 hours.

Do you ship internationally?

Yes! We ship worldwide 🌍. Shipping rates and delivery time will be shown at checkout.

How long does shipping take?

Standard shipping typically takes 7–14 business days, plus 1–2 days of processing.

Can I return or exchange an item?

Yes! We accept returns within 30 days of delivery if items are unused and in original packaging.

What payment methods do you accept?

We accept Visa, Mastercard, American Express, PayPal, and other region-based payment methods.

Do you offer discounts or promotions?

Yes! Join our newsletter or follow us on social media to get updates on special offers & holiday deals ✨